| 1. |
Managing and Maintaining Physical and Logical Devices |
| 2. |
Tools might include Device Manager, the Hardware Troubleshooting Wizard, and appropriate Control Panel items. |
| 3. |
Manage basic disks and dynamic disks. |
| 4. |
Optimize server disk performance. |
| 5. |
Implement a RAID solution |
| 6. |
De-fragment volumes and partitions. |
| 7. |
Monitor and Troubleshoot server hardware devices. |
| 8. |
Install and configure server hardware devices. |
| 9. |
Configure driver-signing options. |
| 10. |
Configure device properties and resource settings for a device. |
| 11. |
Diagnose and resolve issues related to server hardware settings and hardware device driver upgrades. |
| 12. |
Managing Users, Computers, and Groups |
| 13. |
Manage local, roaming, and mandatory user profiles. |
| 14. |
Create and manage computer accounts in an Active Directory environment. |
| 15 |
Create and manage groups. Identify and modify the scope of a group. |
| 16 |
Find domain groups in which a user is a member. Manage group membership. |
| 17 |
Create and modify groups by using the Active Directory Users and Computers Microsoft Management Console (MMC) snap-in. |
| 18 |
Create and modify groups by using automation. |
| 19 |
Create and manage user accounts. Import user accounts. |
| 20 |
Create and modify user accounts by using the Active Directory Users and Computers |
| 21 |
Managing and Maintaining Access to Resources |
| 22 |
Troubleshoot user authentication issues. |
| 23 |
Troubleshoot Terminal Services. |
| 24 |
Diagnose and resolve issues related to Terminal Services security. |
| 25 |
Diagnose and resolve issues related to client access to Terminal Services. |
| 26 |
Configure access to shared folders. Manage shared folder permissions. |
| 27 |
Configure file system permissions. |
| 28 |
Verify effective permissions when granting permissions. |
| 29 |
Change ownership of files and folders. |
| 30 |
Troubleshoot access to files and shared folders. |
| 31 |
Troubleshoot print queues. |
| 32 |
Manage a Web server. Manage Internet Information Services (IIS). |
| 33 |
Manage security for IIS. |
| 34 |
Managing and Maintaining a Server Environment |
| 35 |
Monitor and analyze events. Tools might include Event Viewer and System Monitor. |
| 36 |
Manage software update infrastructure. Manage software site licensing. |
| 37 |
Manage servers remotely. Manage a server by using Remote Assistance. |
| 38 |
Manage a server by using Terminal Services remote administration mode |
| 39 |
Manage a server by using available support tools. |
| 40 |
Monitor system performance. |
| 41 |
Monitor file and print servers. Tools might include Task Manager, Event Viewer, and System Monitor. |
| 42 |
Monitor disk quotas. Monitor print queues. Monitor server hardware for bottlenecks. |
| 43 |
Monitor and optimize a server environment for application performance. |
| 44 |
Monitor memory performance objects. |
| 47 |
Managing and Implementing Disaster Recovery |
| 48 |
Perform system recovery for a server. |
| 49 |
Implement Automated System Recovery (ASR). |
| 50 |
Restore data from shadow copy volumes. |
| 51 |
Back up files and System State data to media. |
| 52 |
Configure security for backup operations. |
| 53 |
Manage backup procedures. |
| 54 |
Verify the successful completion of backup jobs. |
| 55 |
Manage backup storage media. |
| 56 |
Recover from server hardware failure. |
| 57 |
Restore backup data. Schedule backup jobs |